Credit top-up
Credit Top-up Privacy and Overseas Processing Notice
Information required for bank-transfer top-ups and how it is processed.
- Personal information controller
- Joobeen Jung
- Required information
- Signed-in service account information; requested credits and the server-calculated amount; depositor name; mobile phone number; last four digits of the sending bank account; application, consent, and processing records
- Purpose of use
- Verifying deposits, issuing credits, managing application status, and contacting you about the application when a deposit cannot be verified
- Retention period
- The depositor name, mobile phone number, and last four digits of the sending bank account are deleted within 30 days of the application. Account identifiers and accounting transaction records, including top-up quantity, amount, processing status, and processing time, are retained for five years.
- Cloudflare processor
- Cloudflare, Inc. · Contact dpo@cloudflare.com
- Processing countries
- The United States and the service and subprocessor operating countries disclosed in Cloudflare’s current official subprocessor list
- Timing and method
- Information is transmitted over HTTPS when processing top-up applications and transactions.
- Purpose of overseas processing
- Processing and storing applications using Cloudflare Workers and D1, security, and service operations
- Overseas retention period
- The depositor name, mobile phone number, and last four digits of the sending bank account are retained for 30 days from application; accounting transaction records are retained for five years.
- Declining Cloudflare consent
- Without consent to overseas processing by Cloudflare, you cannot apply for a bank-transfer top-up. Your existing credits and other features are unaffected.
- Discord operational notifications
- The private Discord operations channel receives only a fixed notification card with a top-up application title and a message asking operators to check the application. It excludes depositor names, mobile phone numbers, sending account digits, requested credits, amounts, processing status, application time, account IDs, top-up application IDs, and request IDs.
- Contact Jadu
- security@confidentplum.com